Privacy Policy

Effective date: September 16, 2026

ARMHAUL FREIGHT INC ("ARMHAUL," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit armhaulfreight.com, submit a request through our website, or communicate with us by phone, email, or text message (SMS).

1. Information We Collect

Information you provide: name, email address, phone number, company name, pickup and delivery locations, shipment details, and any other information you submit through our quote or contact forms, or when applying to drive with us.
SMS consent information: your mobile number, the date and time you opted in, and the method of opt-in.
Automatically collected information: basic technical data such as browser type, device type, and pages visited, which may be collected by our hosting provider for security and performance.

2. How We Use Your Information

To respond to quote requests and customer inquiries;
To schedule, dispatch, and provide updates on shipments;
To communicate with drivers and job applicants about employment opportunities;
To send text messages you have agreed to receive (see Section 4);
To operate, maintain, and secure our website and services;
To comply with legal and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We may share information only with:

Service providers that help us operate our business (for example, website hosting, email, and messaging platforms), who are required to protect it and use it only on our behalf;
Parties directly involved in handling your shipment, when needed to complete the service you requested;
Authorities, when required by law or to protect our rights and safety.

4. SMS / Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information is excluded from any sharing and will not be sold, rented, or shared with any third party.

Information collected through SMS opt-in is used only to send the messages you requested, such as quote follow-ups, shipment and delivery updates, dispatch communications, and hiring-related messages. Sharing with subcontractors that provide support services (such as our SMS platform provider) is permitted only to deliver these messages.

You can opt out at any time by replying STOP. For help, reply HELP or contact us using the details below. Message frequency varies. Message and data rates may apply. See our Terms & Conditions for full SMS terms.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

7. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Depending on your state of residence, you may have additional privacy rights under applicable law.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

ARMHAUL FREIGHT INC
Phone: (224) 200-4326 · (224) 955-7123
Email: info@armhaulfreight.com
Website: armhaulfreight.com